Frequently asked questions

Yes. The free version lets you organise your family, within limits shown in the app. Optional paid periods (7 days, one month or one year) give you more capacity, with no automatic renewal.

Documents are encrypted on your phone before they are saved, the app can be locked with your fingerprint or a code, and each member only sees what they are allowed to see. See the Security page.

Yes, for viewing and adding: your data is saved on the phone and syncs automatically when the connection comes back.

MyFamCare is designed in Benin, with a catalogue of Beninese procedures, and is used across French-speaking Africa and in Europe (budget in your country’s currency). The app itself is in French.

MyFamCare is available on Android. Recent devices as well as entry-level models are supported.

You photograph the document (up to 10 pages). The app creates a PDF, reads the text and suggests the type, title, dates and useful fields. You always check before saving: an automatic detection is never enough to validate a document.

The “Procedures” catalogue lists the documents required, the official source, the date it was checked and its reliability level. When the official list has not been verified yet, MyFamCare says so clearly instead of making it up.

Submission through MyFamCare (as an authorised intermediary) will open procedure by procedure, as agreements with the administrations are signed. The procedures concerned will be flagged in the app. Until then, MyFamCare helps you prepare a complete file.

Yes, from the document’s page or by exporting a file (summary PDF or ZIP archive). You always choose what is shared.

From the member’s page, share their invitation code. They enter it in the app with “I have a code” and join your space with the rights you have chosen.

In the app (Settings › Privacy) or from the Delete an account page.

Yes: choose Light, Dark or Auto (like your phone) in the settings.